Microsoft 365 Business Premium – What do you get for your money

Microsoft 365 Business Premium – What do you get for your money

We previously wrote a blog on the varying levels of Microsoft 365 licensing for small businesses (have a read here). In that article we highlighted that our recommendation to our clients would be the Business Premium license level.   In this article we're going to look at the main reasons why we recommend this and why it's worth the extra money.   Whilst there are a number of minor additions included in the business premium license, there are a two key features which make the extra money a sound investment for your business.   Advanced Threat Protection (ATP) ATP is the name for a selection of features designed to protect you and your business from spam email, phishing attacks and other malware.   It comprises of the following features A powerful spam filter - Used to filter out spam email. It uses artificial intelligence to scan the email and make a better judgement on what is spam and what is genuine. An anti-phishing policies -  These prevent or at...
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Microsoft Business Voice

Microsoft Business Voice

What is Microsoft 365 Business Voice Microsoft business voice is a new service being offered by Microsoft. It allows you to import your landline numbers into Microsoft Teams and utilise teams as your phone system. Best suited for SMEs and particularly useful in the modern post COVID-19 world. It allows you to access your traditional desk phone number from either a mobile app, the teams desktop app or from a teams enabled desk phone. Perfect if you've got staff working from home but still need the sales calls picked up. It has all the features of a simple phone system, allowing you to setup call routing and hunt groups. As long as your existing phone system isn't doing anything too complicated it should be able to slip straight in and handle all the facilities your current system does. It's a Software as a Service product (see our article here about SaaS). It's licensed within Microsoft 365 (more details on Microsoft 365 here), this means you...
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Microsoft 365 Licensing – What’s best for your business

Microsoft 365 Licensing – What’s best for your business

Microsoft 365 licensing can look very confusing from the outset. Understanding what you need for your business and finding the information on what each level of licensing actually gives you can be quite a challenge. Combine that with a recent rebranding from Office 365 to Microsoft 365 and renaming all the license levels , there is a lot of confusion around. The license options for small businesses can broadly be broken down into 3 options: Microsoft 365 Business Basic (£3.80 user/month) As the name suggests, this is the basic license. It provides you with email, online storage and access to MS Teams. It doesn't provide you with access to the desktop apps. With this license you can't use Excel, Word, PowerPoint or Outlook on your desktop. However, you do get access to the web versions of the Office apps. This license is probably most useful for someone in your team who needs access to email primarily working on a Mobile or Tablet. You want...
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Microsoft 365 and Windows Pro – The right combination for small and medium businesses

Microsoft 365 and Windows Pro – The right combination for small and medium businesses

Windows 10 - Home vs Pro IT in many smaller businesses starts with the company owners personal laptop. When they take on their first member of staff they pop down PC world and buy a laptop off the shelf for them. Both these machines are setup as if they were personal machines and not configured for business. There's a pretty high chance both will be running Windows 10 Home. This may happen a few times and then a member of staff leaves. When you go to hand the company laptop over to the new hire who is replacing them, you realise it's setup for the old member of staffs personal details. The old member of staff has the passwords and understandably may be less than keen to share passwords to their personal accounts. Windows 10 Pro costs about £100 more than the home edition. When you look at the feature comparisons you may not at first see who value in the extra £100...
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Do you need to backup Cloud services

Do you need to backup Cloud services

Yes.   Many small businesses are using Software as a Service (SaaS) product, which primarily reside within the cloud. See our blog on the advantages of SaaS for small businesses here. These services are great for small businesses and allow you scale easily, however there is something of a misconception around the requirement for backing these services up.   If you had all your files sitting on a server in your office, you would undoubtedly be backing that server up.   Now you've moved all your files and email to the cloud, the requirement for backup is not quite as obvious. The service is run by Microsoft, or Google, or a similar massive tech company. "They don't have issues". "Their servers aren't going to collapse". "If they have a failure they'll have a redundant backup to restore the data".   Well… sort of. The first thing that is most important to note is with almost all these types of cloud services, their guarantees are only for the service....
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Multi factor authentication – Something you know, something you own

Multi factor authentication – Something you know, something you own

  Passwords are problematic, we all need so many of them these days that the reality is we end up using the same password for a number of things. This poses a pretty serious problem. What if a slightly dubious shop you've bought something from gets hacked and they haven't encrypted their user's passwords. There's a good chance that the hacker now has your email address and the password you used at that website. To the hacker there is now a pretty high chance that they can take that email address and password and use the same combination on a number of different sites. Perhaps your Facebook or twitter, or even your email itself. If you used the same password there the hacker now has access to everything. All your other accounts link back to your email address and they can then use this to change all your other passwords, locking you out completely. In the business world, think of the damage that...
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Software as a Service (SaaS), why it makes sense for small businesses

Software as a Service (SaaS), why it makes sense for small businesses

What is Software as a Service (SaaS)? Gartner (here From <https://www.gartner.com/it-glossary/software-as-a-service-saas/> ) describes software as a service as: "software that is owned, delivered and managed remotely by one or more providers. The provider delivers software based on one set of common code and data definitions that is consumed in a one-to-many model by all contracted customers at anytime on a pay-for-use basis or as a subscription based on use metrics." So in essence, software that someone else manages and looks after, which you use on a subscription basis. Examples you've possibly heard of include: Office 365 Gsuite / Google docs Xero Quickbooks SalesForce Dropbox Concur   These are all products which you purchase a subscription for, often paid for on a monthly basis. You don't need to put in any infrastructure to make it work, all you need is an internet connected device and you're away. It's an all in service, support is provided by the company selling you the service (the provider) and there are...
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